Britain's power failures on 9 August affected many railway routes and particularly the electrified East Coast Main Line. John Williams whose train from Edinburgh to Kings Cross took over ten hours before arriving well after midnight.
First bouquet goes to the train staff who went the extra hours to deliver the train and its passengers to their destination. Thousands of railway people that night did what they do best in all sorts of thoroughly professional ways.
Second bouquet goes to LNER's customer services office people. Full refunds were made within a week. That's going some.
Take a bow.
