UK Railways,- Overcrowded stations identified but do we sense inertia here?

Network Rail has according to the BBC identified eleven stations which need action to ease overcrowding. Note the use of the word "ease" rather than "solve".

Those listed include the predictable suspects, London's Victoria, Charing Cross, Clapham Junction along with Basingstoke, Liverpool Lime Street and Preston.

In what looks like a frightening demonstration of its corporate culture, customer orientation and sense of urgency it says that measures to reduce the problem "should be identified by 2019". Note here the words "should be" and "identified" rather than "will be" and "fixed". If those are the words of Network Rail rather than the interpretation of the BBC we should be shaking our heads with disbelief.

No signs of a sense of frantic activity, the quick summoning of an action orientated group of its young graduates to come up with quick commonsense solutions which can then be implimented and followed through to completion. How on earth can eight years be considered reasonable and what is preoccupying Network Rail for all those years? What goes on in their offices after,-or even before,-lunch? Maybe there is a good answer but on the face of it it looks awfully like that great bugbear of monopoly businesses, particularly those in or formerly in the public sector,- inertia. If that is so, what chances have they got of keeping the brightest and best of particularly the younger brains who should be their future?